Terms & Conditions
TERMS AND CONDITIONS
This website is owned and operated by CINDERELLA SHOES, Unit 1E Acorn Business Park, Rathangan, Co.Kildare, R51 VF62, IRELAND. Registered number 543159.
Any enquiries or comments regarding this website should be directed to firstname.lastname@example.org or call us on +353 89 498 2200
Please read the company terms and conditions listed below, as they contain Important information.
1. Ownership of Rights
All rights including copyright of this website are either owned by, or licensed to Cinderella Shoes. You may not modify or post anything on this website for any purpose. Any use of this website apart from personal, non-commercial use is prohibited without the permission of Cinderella Shoes. ALL RIGHTS RESERVED.
2. Accuracy of Content
We make every effort to ensure that you receive the most accurate image, colour and description of our products. However as the actual colours displayed to you depend on your monitor, we cannot guarantee exact matching of colour upon delivery of goods.
We take every care to ensure that prices displayed on our website are correct at time of print, and also that each item has been properly described. However orders are only accepted and processed by us, if there are no errors in description and pricing of goods. If an error should occur, we will notify you by email or telephone, depending on the contact details provided by you, the customer.
Cinderella Shoes operate a multi currency website meaning we display pricing in multiple currencies and we accept payment in these currencies also. We currently accept the following currencies:
EUR (Euro), Pound Sterling (GBP), Australian Dollars (AUD), Japanese Yen (JPY), UAE Dirham (AED), Swiss Franc (CHF), Hong Kong Dollar (HKD), Norwegian Krone (NOK), New Zealand Dollar (NZD), US Dollar (USD), Canadian Dollar (CAD) and South African Rand (ZAR)
Please note your credit card will be charged in the amount as shown at the time of purchase at the exchange rate of the day. Non-EU import duties and local sales tax are the customer’s responsibility.
4. Payment Policy
Cinderella Shoes accepts payment by Visa and MasterCard and most other International credit cards. We accept cheques (only from Irish banks payable in Euro). Your credit card will be charged when goods are ready to be dispatched. If we are sending part of an order, we only charge for items we send. An out of stock item will only be charged for when/if it comes into stock and is being dispatched.
Cinderella Shoes never exchange your personal details with a third party. The details you provide to us are for the sole use of the company, to allow us to keep in contact with you, and keep you updated of New Arrivals, Sale Items, Promotions, and News etc.
6. Security Policy
We use Internet Standard Encryption Technology to scramble your online order Information. This process is known as SSL (Secure Sockets Layer). It encrypts your personal information, including your credit card number, name and address, to ensure that your purchase stays private and protected in transmission.
7. Account/Password Security
The customer is responsible for maintaining the confidentiality of their password, and for all transactions, which occur within their account. Any misuse of an account is liable for, by the customer, and is not a responsibility of Cinderella Shoes.
We try to ensure we only display on this website, products held in stock. However, occasionally due to demand, some items become depleted before being removed from display. If this occurs with an item you require, please contact us and we will inform you if a reorder is possible. As Cinderella Shoes have the footwear collection designed specifically, a time delay may incur, of which you will be notified. You can then choose to reserve the item, or remove it from your shopping basket. All items are subject to availability.
Please refer to our shipping link for full details on shipping rates to your country. All goods shipped are registered and insured. We aim to dispatch orders placed from Monday-Friday before noon GMT within 24 hours.
10. Acknowledgement and Acceptance of Orders
If you supply your email address with your order, we will confirm receipt of order as soon as possible. Once goods are packed and ready for dispatch we will contact you again by email to notify you of dispatch. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract. All orders placed by you on the Website are on the basis of these Terms and Conditions of Sale and are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. Cinderella Shoes reserves the right to cancel an order up this point of delivery of your order.
If you are not happy with your purchase, simply return it to us, within 10 working days, unworn, unmarked and in original packaging, and we will exchange or refund the cost of goods in full. Please do not write or stick anything to the shoe box. When sending a return parcel, it is your responsibility until it reaches us. We suggest you return goods by registered post, to ensure delivery. Returns received outside the 10 day period will be granted a store credit.
12. International Shopping
This website and all it’s contents are directly solely at the people who access the site from many countries worldwide within territories such as The European Union, Great Britain, U.S.A, Canada, Australia, New Zealand. Any enquiries from other countries should be directed to email@example.com
We have placed links on this website which we feel may be of interest to our customers. If you would like to place a link with us, please contact us. Cinderella Shoes does not control the content of any other website, and does not accept any liability in respect of the use of another website.
14. Our Right
Cinderella Shoes reserve the right to change/update the Terms and Conditions of this website. There may be information and other notices, on other pages of this site, which, combined with the terms and conditions listed above govern the use of this website.